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Terms & Conditions



Welcome to our website operated by:


10 Kontoni str. Moschato, Athens, Greece, 183 46

Tel: (+30) 210 9419400 Fax: (+30) 210 9431525

VAT: 094507241

General Electronic Commercial Registry No: 9381201000

Through the website you can make your purchases under the following terms and conditions which we kindly ask you to read carefully before placing an order:


1. Definitions.

The following definitions apply to the “Terms of Use” and the Privacy Policy and any or all agreements between the partiew: “Customer” and/or “You” refers to an individual or legal entity lawfully represented by the person accessing this website and placing a purchase order. “We”, “Our” and “Us”, refers to DIASTASIS SA. “Party” or “Parties” refers to both the Customer and ourselves, or either the Customer or ourselves. “Services” refers to the use of our e-shop.


2. E-Shop.

The use of this website is limited to those who have the legal requirements to enter into a purchase agreement and/or conduct electronic transactions. By placing a purchase order, you enter into a binding agreement and undertake the obligation to pay for the purchased products.


After browsing the products in our e-shop, you are navigated through automated signs to select quantity and dimensions of the product of your choice. The selection is completed by adding the product into the “shopping basket”. From the “shopping basket” you can review and choose the items you want to order and then you are requested to enter the required information (name, shipping address, contact information, credit card information etc). You declare that the information, you provide during the use of this website, is true and complete. In case of change, please notify us as soon as possible. You should review the order and check the accuracy of the information before clicking the "Send" button. After that, you will receive an order confirmation e-mail.  We will store and use the provided information for the execution of the order. Additionally, we may contact you by telephone or e-mail in order to confirm the order or any information.


3. Availability.

Products listed on our website are usually available for dispatch. However, if a product is not available at the time, we will notify you about the estimated time of availability. In case you no longer want to proceed with the purchase, you can choose another product of the same value, or request full refund of the money paid by sending an e-mail at


4. Payment method.

The stated prices DO NOT include the applicable VAT rate. For orders to non-EU countries, goods may be assessed for import or customs duties, taxes and/or fees, depending on the laws of the particular countries.  


After receiving your purchase order, we shall contact you by e-mail stating the “final price” of your order including the shipping charges that apply to your shipping address, but EXCLUDING import or custom duties, taxes and/or fees which vary widely from country to country. We have no control over these latter charges and cannot predict them. You understand that you may be levied with such charges and may want to contact your local customs office for further information. Shipping charges are based on the total weight and size of the order (including packaging), the delivery address and the applicable method of shipment.


In our e-mail you will be asked to confirm your order and accept the “final price”. Acceptable payment methods are:

·         by credit card limited to Visa & MasterCard.

·         by PayPal.

All orders must be prepaid.


5. Shipping & Delivery.

For orders placed until 17:00 hours during business days and hours (Greek time), the product is dispatched the next business day and delivered within the next ten (10) business days, depending on the destination. We do not guarantee timely delivery, which may vary from place to place and may be obstructed by an extraordinary event or circumstances beyond our control, such as strike, riot, crime, pandemic, war, or an event described as "act of God" (such as flood, earthquake, natural disasters etc).


The order is dispatched only when all ordered goods are available. Delivery takes place only during business days and hours. For special orders we will inform you about the estimated time of dispatch and delivery.


ATTENTION: Before receiving any product, you must check that the packaging is intact. Products in damaged or broken packaging should not be accepted.


6. Return Policy.

Υou have the right to withdraw from a purchase within fourteen (14) calendar days since the date the item is delivered. In that case you must notify your withdrawal to us in writting and return at our expenses the purchased item in its original condition and packaging. We will refund the value of the returned item within thirty (30) days of receiving it.


In case you received a damaged, defective or an incorrect product, please contact us as soon as possible. Damaged, defective or incorrect goods can be returned at our expenses. The product must be returned in its original condition and packaging, without further damages. We shall replace the returned item free of charge. In case the ordered product is no longer available we will issue a full refund of the price paid for the item within thirty (30) days of receiving it.


Free return applies only for normal postage charge and for shippments through our correspondant courier.


For any issue concerning a product, please contact us by e-mail at


7. Liability limitation.

You agree that you are personally responsible while visiting this website and for all of your communication and activity on and pursuant to this website. Also, we do not promise and accept liability that the website, its content and functional aspects will be error free or that this website, its content or the server that makes it available are free of viruses or other harmful components. The content (information, names, images, graphics etc), goods and services of our website are provided on an “as is” basis. You understand that the products’ colors presented in the website may differ from the original colors of the goods, depending on display settings. Thus, we invite you to read the description of the product and/or even contact us for more information.


The goods are NOT original works of art, NOR limited in number reproductions.


8. Intellectual property rights.

Our Company, DIASTASIS SA, is the sole and exclusive owner/holder of intellectual and/or industrial property rights of the content of this website unless expressed otherwise.


All content included in the website, such as trademarks, marks, logos, text, designs, graphics, images, photographs, databases, services and products are property of DIASTASIS SA and are protected by national and European intellectual property laws, as well as international treaty provisions. The mark “art edition” and other marks and logos, used or presented in the website, are registered trademarks in Greece and/or other countries by our Company and/or third party licensors.


Any copying, analog or digital printing, reproduction, publication, distribution transmission, downloading, extraction, resale of the website and its content, creation of derivatives works from that and making false declarations about the true provider of the website is expressly prohibited. In particular you may not copy, perform, display, transmit or use in general the content of the website, in part or as a whole, in anyway for commercial or other non private purposes without our express written consent.


Sale and delivery of a product is not transfer or licensing of a right or license to copy, reproduce, distribute, publish, rent, modify or adapt the product, which are prohibited without our express written consent.


Unauthorized usage of this website, in part or as a whole, and/or the products, sold through this website, is prohibited and may result in civil and criminal penalties. 


9. Data Privacy Policy.

The use of our services is subject to our Privacy Policy. Please review carefully.


10. Transaction’s Security.

In order to secure the integrity and privacy of your credit card details, we do not collect such information, but we directly transfer the connection to a secure server of bank Eurobank” which uses 128bit encryption. 


11. Governing law and Jurisdiction.

The “Terms of Use”, the “Privacy Policy” and any dispute that might arise between the parties related to our services shall be governed by the laws of Greece. Both parties agree to submit to the personal an exclusive jurisdiction of the courts located in Athens, Greece to resolve any dispute or claim arising from the hereinabove.


12. General terms.

The “Terms of Use” constitute the entire understanding and agreement between the Parties concerning the use of the website and our services, superseding all prior oral or written agreements, understandings, courses of conduct and dealing between the Parties on the subject matter hereof.


We reserve the right to modify the “Terms of Use” at any time and to add new terms and conditions. You shall be notified of such amendments. The “Terms of Use”, the “Privacy Policy” and their amendments shall be deemed accepted by continue using our services.  


If you have any queries regarding any of our terms, please contact us.

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